Cleaning Service Privacy Policy

Effective Date: 2/7/2026

At Clean and Refresh With Me LLC, we provide professional residential and commercial cleaning services through a remote booking and management system. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We collect information necessary to schedule, manage, and deliver cleaning services.

Personal Information

• Full name
• Email address
• Phone number
• Service address (home or business location)
• Entry instructions (such as door codes, lockbox info, or special access details)
• Payment details (processed securely through third-party providers)

Service-Related Information

• Cleaning preferences
• Frequency of service
• Notes about your home or business (pets, priorities, etc.)

Automatically Collected Information

• IP address
• Browser type
• Device information
• Website activity (via cookies and analytics tools)

We use your information to:

• Schedule and coordinate cleaning services
• Assign and communicate with independent cleaners
• Provide entry details to cleaners for service completion
• Process payments and send invoices
• Send confirmations, reminders, and updates
• Improve our services and customer experience
• Maintain safety and service quality

Because we operate as a cleaning service, your information may be shared with cleaners assigned to your job.

This includes:

• Your name
• Service address
• Cleaning instructions
• Entry/access details

We take steps to ensure all cleaners handle your information responsibly and only use it for service completion.

We use secure third-party payment processors such as Stripe.

• We do not store full credit/debit card details
• Payments are encrypted and processed securely
• Billing information is handled in compliance with industry standards

We do not sell your personal information.

We may share your information with:

• Independent cleaners or contractors performing services
• Payment processors 
• Scheduling or booking software providers
• Legal authorities when required by law

We take reasonable steps to protect your information, including:

• SSL encryption on our website
• Secure payment processing systems
• Restricted access to sensitive data
• Internal safeguards for customer information

However, no system is 100% secure, and we encourage you to protect your personal information as well.

We use cookies to:

• Improve website functionality
• Analyze traffic and usage
• Enhance your booking experience

You may disable cookies through your browser settings.

You have the right to:

• Request access to your personal data
• Request corrections
• Request deletion of your information
• Opt out of promotional communications

To make a request, contact us below.

We retain your information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal and tax requirements

Our website and services may use third-party tools (such as booking platforms or payment processors). These providers have their own privacy policies.

We may update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

If you have any questions about this Privacy Policy, please contact:

Clean and Refresh With Me LLC
Email: williams.adrienne323@gmail.com
Phone: 785-301-3766
Website: cleanandrefreshwithme.net